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Arlington Park Veterinary Hospital

Veterinary Jobs in
Rolling Meadows, IL

Associate Veterinarian | Small Animal Practice in Chicago Suburbs! | Rolling Meadows, IL

Arlington Park Veterinary Hospital
Dr. Mottonen
Veterinary Job

Arlington Park Veterinary Hospital

Arlington Park Veterinary Hospital in Rolling Meadows, IL, has provided high-quality medicine in our community for the last four decades. We see cats and dogs primarily with the occasional rabbit or other small animals. We are a three-doctor practice that provides medical, diagnostic, and surgical care with modern tools such as digital radiology, ultrasound, in-house laboratory, and more. We want to bring on an experienced veterinarian interested in upstanding our beliefs of treating all pets as if they were our own and interacting with our diverse clientele in the greater Chicagoland area!

About the area

Rolling Meadows is a northwest suburb of Chicago located along the “Golden Corridor”. This area is known for its history of economic profit, with many Fortune 500 company headquarters, entertainment centers, medical facilities, hotels, shopping centers, restaurants, and more. It has many well-managed parks, recreational opportunities, and community events. It is just a 30-minute drive to downtown Chicago, allowing residents to enjoy a suburban feel while still having access to one of the most exciting cities in the US.

Veterinary Job

At Arlington Park Veterinary Hospital, our Mission is to improve the lives of our veterinarians by providing you with comprehensive benefits:

  • Generous compensation package
  • Medical, dental, vision, and life insurance
  • Paid short-term disability insurance
  • Voluntary long-term disability insurance
  • Participation in Company’s 401 (k) and/or Roth (k) plan
  • 100% Liability Coverage
  • Generous vacation time
  • CE Allowances
  • Customized mentorship plan
  • Licensure reimbursement
  • Relocation assistance available

The Associate Veterinarian will need an educational background of at least

A Doctor of Veterinary Medicine (DVM/VMD) degree, or equivalent, from an AVMA-accredited university.

Positions Available

Practice Manager

Arlington Park Veterinary Hospital is excited to add a new Practice Manager to the team! We are seeking a candidate with experience in profit & loss management, history of growth & development, and comfortable with redirection & difficult conversations.

The role of the Practice Manager is to support the veterinary practice team and manage essential business functions in partnership with the Managing Doctor (DVM). In collaboration with the managing doctor, the practice manager is responsible for ensuring the profitability of the practice and a healthy culture rooted in high-quality patient care and exceptional customer service.

The ideal candidate will have prior vet med & management experience and be an enthusiastic & driven leader.

Education and Experience

  • High school diploma or equivalent
  • Previous management experience required
  • Previous veterinary technician experience required

Essential Responsibilities

  • Drive revenue for practice growth
  • Manage expenses including but not limited to drugs and supplies, labor and facility costs
  • Assist in developing and maintaining salary schedules and job evaluations for all employees
  • Provide input on an annual budget
  • Triage in-house human resource issues and collaborate with the Human Resource team
  • Establish and execute performance evaluations
  • Establish internal operating procedures for the administration of the practice to ensure accuracy and completeness of veterinary records and reports, format, and compliance with the accepted hospital practices.
  • Ensure compliance with regulatory agencies and laws. This includes but is not limited to OSHA, DEA, EEOC, ADA, and the Department of Labor. Develop and maintain procedures necessary to meet regulatory requirements.
  • Able to assist with patient care, anesthesia monitoring, client education and any/all duties of a Veterinary Technician when needed.
  • Any other duties deemed necessary

Competencies

  • Understanding of the critical balance between the administrative and clinic functions in the veterinary health care delivery system.
  • Ability to apply the specialized principles and practices of veterinary practice management in directing the daily operation of this practice, thereby allowing the practitioners the time necessary to carry out their profession.
  • Knowledge of hospital procedures outlined in the employee manual as well as those that are implied (reasonable expectations).
  • Ability to show unbiased judgment when managing people and make fair and just recommendations in regards to personnel issues and/or disciplinary action.
  • Work well with all employees and ensure that your actions support the hospital, the doctors, and the practice philosophy.
  • Monitoring/Assessing performance of yourself, other individuals or the practice to make improvements or take corrective action.

Job Type: Full-time

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Employee assistance program
  • Employee discount
  • Health insurance
  • Life insurance
  • Paid time off
  • Relocation assistance
  • Retirement plan
  • Vision insurance

Experience:

  • Veterinary: 2 years (Preferred)
  • Management: 2 years (Preferred)

Work Location: In person

Apply here

Customer Service Representative

We are looking for a Client Service Representative (CSR) who can provide an exceptional experience to our clients during every interaction. In addition, to engaging with clients, the CSR performs administrative tasks such as record maintenance and appointment tracking. The CSR manages practice reception (visitor and telephone), maintenance of veterinary medical records, accounts maintenance, cash processing, data entry, word processing, and mail services. The CSR applies practical knowledge of practice processes and services and veterinary record requirements and terminology to ensure every patient is well-cared for and every client has an exceptional experience.

Client Service Representative Competencies

  • Patience & Compassion: Remaining professional while still making Doctors, teammates, clients, and patients feel as comfortable as possible regardless of the situation or challenges presented.
  • Collaboration & Teamwork: Carefully coordinating actions with practice team members. Quickly incorporating feedback to ensure positive results. Sharing ideas and being open to others’ ideas.
  • Communicating: Conveying patient visit outcomes to clients and teammates to ensure successful client care, applying excellent written and verbal skills.
  • Active Listening: Following the expressed wishes of teammates and clients.
  • Client Satisfaction: Ensuring all activities and interactions result in the highest level of client satisfaction.

Essential Responsibilities

  • Leads practice opening and closing procedures per Practice Manager instructions and practice procedures.
  • Ensures all public areas are clean and presentable for patients; cleans and straightens areas, including the front desk, reception area, waiting area, office, a public bathroom(s), and exam rooms.
  • Processes cash, checks, charge card, and credit account payments.
  • Schedules appointments, adhering to practice and doctor preferences, ensuring appropriate workflow.
  • Assists in the updating of client/patient files, as needed.
  • Prepares and sends client correspondence.
  • Sends reminder notices to clients for periodic notifications; conducts calls to clients on a timely basis from a call-back list.
  • Performs a backup of the computer system regularly, as directed.
  • Performs and oversees the performance of posting daily business.
  • Welcomes clients and patients to the practice with a warm and friendly demeanor and ensures an excellent experience during the visit.
  • Answers incoming telephone calls by applying proper telephone etiquette.
  • Presents clients with medications, instructions, and new client kits, along with any other take-home items.
  • Handles emergencies with great care and patience and follows established clinic policies and procedures.
  • Addresses client concerns in a calm, appropriate manner, ensuring every experience ends in satisfaction.

    Requirements / Qualifications

    • Full or part-time
    • Ability to work some Saturdays
    • High school diploma or equivalent
    • Previous veterinary experience preferred
    • Client satisfaction references preferred
    • Practices OSHA safety techniques, including proper PPE

    Benefits Offered

    • Paid time off
    • Health insurance, dental insurance, vision insurance
    • Retirement benefits or accounts
    • Bonus incentive
    • Flexible work schedules
    • Career and professional development
    Veterinary Float Technician

    Reporting into the Hospital Manager and Managing Doctor (MDVM), the Veterinary Technician performs a critical role in providing high quality care for patients. Technicians directly impact Doctor’s efficiency and client service. Technicians are key partners to the Doctor’s, providing the appropriate support to ensure each client interaction and procedure is seamless and successful. Technicians apply their professional skills in anesthesia, surgery, dentistry, laboratory testing, patient nursing, and client education.

    Technician Competencies

    • Patience & Compassion:Remaining professional while still making Doctors, teammates, clients, and patients feel as comfortable as possible regardless of the situation or challenges presented. Responding quickly and calmly to crisis while maintaining a high standard of patient care.
    • Collaboration & Teamwork: Carefully coordinating actions with Doctors and practice team members. Providing feedback appropriately and in a timely manner. Quickly incorporating feedback to ensure positive results. Sharing ideas and being open to other’s ideas.
    • Communicating: Conveying instructions to clients and teammates to ensure successful patient care.
    • Active Listening: Following the instructions of Doctors and sometimes patient owners. Picking up the needs of Doctors and teammates based on prior experiences and feedback.
    • Organization Skills: Clear tracking of lab specimens, medications, patient instructions, workflow, and other job-related items while managing multiple patients and clients.
    • Client Satisfaction: Ensuring all activities and interactions result in the highest level of client satisfaction.

    Veterinary Float Technician Job Duties:

    • Assist veterinarians in the practice of veterinary medicine and surgery and other tasks as needed.
    • Assist veterinarians in outpatient exams by taking histories, vital signs and weights as well as providing client education.
    • Monitor vital signs.
    • Collect and prepare samples; obtain blood, stool, and other samples.
    • Perform in-hospital lab testing and prepare specimens for outside labs.
    • Accurately position patients for radiographs; take x-rays.
    • Prepare animals for surgery.
    • Perform dental procedures.
    • Provide emergency first aid.
    • Provide basic animal handling and restrain animals during exams.
    • Administer and monitor medications, anesthesia, vaccines, and treatments prescribed by a veterinarian.
    • Assist in maintenance of practice equipment.
    • Maintain cleanliness of surgery suite, treatment area and exams rooms for all surfaces.
    • Support DEA compliance as it relates to veterinary technician role.
    • Any other duties as assigned.

    Required:

    • High school diploma or equivalent
    • Associate’s degree in applied science, veterinary technology preferred
    • State license to work as a certified/licensed/registered veterinary technician in state of desired employment preferred
    • Ability to lift patients and carry equipment up to 25 pounds; ability to lift patients or carry equipment over 25 pounds with assistance
    • Practices OSHA safety techniques including proper PPE

    Benefits:

    • 401(k)
    • Dental insurance
    • Employee assistance program
    • Employee discount
    • Health insurance
    • Health savings account
    • Life insurance
    • Paid time off
    • Professional development assistance
    • Retirement plan
    • Tuition reimbursement
    • Vision insurance

    Schedule:

    • 10 hour shift
    • 8 hour shift
    • No nights

    Supplemental pay types:

    • Bonus pay

    Ability to commute/relocate:

    • Rolling Meadows, IL 60008: Reliably commute or planning to relocate before starting work (Required)

    Experience:

    • Veterinary experience: 1 year (Preferred)

    Work Location: In person

    Equal Employment Opportunity

    It is the company’s policy to afford equal opportunities to all applicants and employees regardless of race, color, religion, sex, national origin, age, non-disqualifying disability, or status as a disabled or Vietnam-era veteran.

    Apply Now!

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